1qqq FAQ – Common Questions & Detailed Answers

Every bonus at 1qqq comes with a "turnover" or wagering requirement. Once you meet it, the bonus funds convert to real balance and become withdrawable. The math is straightforward:

• Bonus amount × turnover multiplier = total amount required to wager
• Example: If you receive a ৳500 bonus with a 10× requirement, you'll need to place a total of ৳5,000 in bets.
• For Sports Betting, only bets with odds of 1.50 or higher typically count toward turnover — bets placed at lower odds are not counted.
• Turnover requirements for casino games may be higher — typically between 15× and 20×.

You can track your turnover progress in real time under the "Bonus" section of your profile. Bonus validity is typically 30 days from the date of issue, so it's best to complete the wagering requirements as soon as possible.

Absolutely not. 1qqq strictly enforces an 18+ policy. Date of birth is verified during registration, and the sign-up form cannot be submitted by anyone under 18.

• Even if an incorrect date of birth was entered during registration, NID verification at the time of the first withdrawal will flag the discrepancy and the account will be closed.
• Before withdrawing, you'll need to complete KYC verification by submitting a photo of your National ID or passport — this is also how your age is confirmed.
• Parents also have a responsibility to protect minors — keep your account locked and never share your password.

If you suspect a minor has managed to open an account, support@1qqq.world– let us know immediately. We'll take action right away and refund any deposited funds.

Betting on cricket at 1qqq is straightforward. After logging in, click on "Betting" or "Match Odds" in the top menu and select the cricket section. You'll find a full list of ongoing and upcoming matches there.

• Match Winner: Bet on which team wins – the simplest bet type available.
• Toss Winner: The market for which team wins the toss.
• Over/Under: Whether the runs scored in a specific over will be above or below a set number.
• Top Batsman / Bowler: Who will score the most runs or take the most wickets.
• Live Betting: Odds update after every ball while the match is in progress.

Click on the market you want to bet on – the bet slip will open on the right. Enter your stake, check the potential winnings, and click "Confirm Bet". Once confirmed, a bet cannot be changed, so double-check everything before submitting.

Most profile details can be updated on your own, but changing your mobile number requires assistance from our support team. Here's how:

• Name, Address, Email: Log in → Click the profile icon → Select "Edit Profile" → Update your details and click "Save".
• Change Mobile Number: This can't be done directly for security reasons. Contact live chat, verify your old number and NID, and then request the new number to be added.
• Change Password: Go to Profile → Security → Change Password. You'll need to enter your current password, then your new password twice to confirm.
• Bank / Mobile Payment Details: Go to the Wallet or Payment section to add a new method.

Mobile number changes are usually processed within 2–4 hours. If it's urgent, contact us via live chat and ask directly for a "mobile number change".

1qqq's VIP program has 5 tiers — Bronze, Silver, Gold, Platinum, and Diamond. You earn points with every bet you place, and your tier is determined by the points you accumulate.

• Bronze (Starting tier): Welcome bonus plus 3% weekly cashback.
• Silver: 5% cashback, a special birthday bonus, and faster withdrawals.
• Gold: 8% cashback, a dedicated account manager, and higher withdrawal limits.
• Platinum: 10% cashback, monthly reload bonus, and access to premium Live Casino tables.
• Diamond: 15% cashback, a dedicated personal VIP manager, custom bonus offers, and invitations to exclusive events.

Tier levels don't reset every month – once you reach a tier, you keep it for three months. Your VIP point balance is always visible under the "VIP" tab in your profile.

1qqq supports the most popular payment methods in Bangladesh. Details below:

• bKash: Supported for both deposits and withdrawals. Minimum deposit is ৳200, and funds typically arrive in under 5 minutes.
• Nagad: Works just like bKash. Both deposits and withdrawals are instant.
• Rocket (Dutch-Bangla): Both deposits and withdrawals are supported.
• Bank Card (Visa/Mastercard): Minimum deposit is ৳500. Processing may take 1–3 business days.
• Net Banking: Online bank transfer – see the payment page for the list of supported banks.
• Crypto: USDT and Bitcoin are supported, but mobile banking is the most convenient option for users in Bangladesh.

1qqq charges no fees on deposits. Withdrawals are also fee-free on our end – though your mobile banking provider's own transaction charges may apply.

By default, 1qqq Decimal Odds format, which is the easiest to read. Here's how it works:

• Winnings = Stake Amount × Odds
• Example: You place a ৳100 bet at odds of 2.5 — if you win, you receive ৳100 × 2.5 = ৳250 (including your original ৳100 stake).
• At odds of 1.5, the returns are relatively modest — a winning ৳100 bet pays out ৳150.
• Odds of 3.0 or above mean the outcome is less likely, but the payout is higher if you win.

Odds of 1.00 means zero profit – never place a bet at those odds. The higher the odds, the lower the chance of winning, but the greater the reward.

You can change the odds format in your profile settings – fractional (e.g. 3/2) and American (e.g. +150) formats are both available. That said, decimal odds are the most convenient format for Bangladeshi users.